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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy

Amy

November 1, 2024

5  out of  5
rating by Amy
"Updated: still the best service and prices I have found. Been with them for about 5 years now. Charlotte is awesome and helped me get new cars added and an old car removed. Highly recommend! Jason has been my agent for years. Good rates and great fast service in the rare occasions I need help. Definitely recommend."
We responded:
"Thank you, Amy. We appreciate the opportunity to help you with your insurance needs. Happy Thanksgiving!!"
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traci ballenger

September 20, 2024

5  out of  5
rating by traci ballenger
"Not only THE best rates on new teen drivers but awesome personalized customer service. Thank you Charlotte Kimberly and Jason. Five star treatment ! Highly recommend!"
We responded:
"Great to meet you today, Traci. We look forward to helping you and your family with all your insurance needs. "
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Erin Fields

July 31, 2024

5  out of  5
rating by Erin Fields
"They're always nice and professional"
We responded:
"Thank you Erin for your kind words. We love having the opportunity to help you with your insurance needs."
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Bo Lance

July 3, 2024

5  out of  5
rating by Bo Lance
"Excellent to do business with. I have to call for different certificate of insurance all the time and Charlotte and Kimberly both are always so kind and happy to help!"
We responded:
"So glad Kimberly and Charlotte are treating you right. Always great to have you as our customer. Happy 4th of July to you and yours!"
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Rayne Tritt

June 17, 2024

5  out of  5
rating by Rayne Tritt
"Charlotte is amazing! Very helpful!"
We responded:
"Thank for being such a great customer, Rayne. We love working with you and the rest of your family and yes, Charlotte is amazing!"
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Hailey Robinson

June 15, 2024

5  out of  5
rating by Hailey Robinson
"Love this State Farm’n they truely help when you have issues or can’t afford to pay on the due date they work with you. To get it all Squared away!!!! They are amazing"
We responded:
"Thank you, Hailey. We definitely do our best to help our customers."
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Sydney Orr

June 14, 2024

5  out of  5
rating by Sydney Orr
"Jason, Kim and Charlotte are all wonderful! Such an educated staff - they always have the customers best interest in mind. 10/10 recommend!"
We responded:
"Thank you, Sydney. We all wish you the best and appreciate your business. Can't wait to see what great things you accomplish!"
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Beth Ward

June 13, 2024

5  out of  5
rating by Beth Ward
"Great customer service and always there to help."
We responded:
"Thanks, Beth. It's been great to get to know you and your family over the past few years"
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Kristi Owen

June 13, 2024

5  out of  5
rating by Kristi Owen
"Anytime I have questions or need something done, they go above and beyond to help me. Special thanks to Charlotte who straightened everything out for me"
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Katrina Graham

June 3, 2024

5  out of  5
rating by Katrina Graham
"Great to deal with! Fast and helpful"
We responded:
"Thank you Katrina! You too are a pleasure to work with."
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Amanda Killian

June 1, 2024

3  out of  5
rating by Amanda Killian
"Charlotte and Kimberly are the best, they go outta their way to make sure I don't have to deal with the big company. Awesome branch, awesome atmosphere in their office. Now the main company screwed me, I was in a wreck, The wreck was last year in December not my fault and my information was messed up bills messed up and I was behind because of the big branch (oh well they say still gotta pay) and my info is still not correct !! Very mixed feelings about State farm"
We responded:
"Amanda, thank you for letting me know about your experience. Charlotte takes her roll with my agency very seriously and loves helping our customers. "
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Robbin Anderson

May 30, 2024

5  out of  5
rating by Robbin Anderson
"If it wasn’t for Jason Gurley’s State Farm office, I would have been stressed beyond measures. Charlotte Dillard was exceptional. Checking on me, helping me, comforting me during this accident. Words cannot express the help and kindness this office provides. I guess that is why I have been with them for many years. Blessed beyond measures to have them for all my Insurance needs. Thank you so much!!! 😌"
We responded:
"Thank you, Robbin, for trusting us with your car and home insurance needs. It’s always nice to see your smiling face in the office"
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NinJenna ShadowMaster

May 28, 2024

5  out of  5
rating by NinJenna ShadowMaster
"Don't like how expensive it is, but if we're talking about the employees they are very nice and very helpful."
We responded:
"I appreciate your honesty. Times are tough with rising costs everywhere. My team prides themselves on providing the best service possible."
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Cynthia Prescott

May 28, 2024

5  out of  5
rating by Cynthia Prescott
"Tuxedo And I Love Having Insurance With You ...The Kindness And Knowledge You Share Are So Wonderful Thank You So Kindly For Making Insurance A Great Experience...Have A Happy Day 😊"
We responded:
"Cynthia, it has been a true pleasure to have you as a customer. Getting to know you, and your family, over the last 20 years has been great. Thank you for trusting us with your insurance and risk management needs. "
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Jessica Moore

May 23, 2024

5  out of  5
rating by Jessica Moore
"Always Quick & Very Detailed With Everything I Need. Great Insurance Company 😊"
We responded:
"Thank you, Jessica. It is always nice to hear from our customers and let us know we are doing things the right way."
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jennifer owen

May 22, 2024

5  out of  5
rating by jennifer owen
"I have had a great experience with Jason Gurley office at State Farm. Kim was very helpful and nice and I was able to get my insurance on my car the same day. I have not had any problems with my insurance and I would definitely recommend this office to anyone who needs insurance. My overall experience with them has been very positive and I appreciate it."
We responded:
"Thank you for the kind words. We love having great customers, like you to work with!"
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Christina Landers

May 21, 2024

5  out of  5
rating by Christina Landers
"We have had our insurance with Jason for 20 years. He and staff are always professional and helpful when we have questions."
We responded:
"Christina, customers like you and Matt make this whole operation feel like family. Thank you for your business and your loyalty."
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Roger Glenn

May 19, 2024

5  out of  5
rating by Roger Glenn
"Jason and his crew are the best! Great people and have always taken care of us."
We responded:
"Thanks Roger and welcome to North Carolina. I look forward to working with you and Denise for years to come."
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CHEDDA Bzy

April 10, 2024

5  out of  5
rating by CHEDDA Bzy
"They always keep me driving safe, Kimberly is amazing, top tier customer care. Like frfr don't know what I would do without her"
We responded:
"Glad to hear it Eli! Always a pleasure working with you."
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Catherine Birdsong

April 9, 2024

5  out of  5
rating by Catherine Birdsong
"Great customer service. Charlotte was awesome! Highly recommend."
We responded:
"Welcome our agency, Catherine. Glad to hear you had a great experience! "
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Lori Holbrook

March 1, 2024

5  out of  5
rating by Lori Holbrook
"Highly Recommend! Amazing customer service. Staff is always friendly and knowledgeable."
We responded:
"Thank you, Lori for your kind words. We’ve been working together so long, y’all feel like family."
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Jessica Lance

November 9, 2023

5  out of  5
rating by Jessica Lance
"I needed a vehicle removed from my account and it was as quick and simple as an email. Such a quick response and I felt like a priority. Thank you!"
We responded:
"You are a pleasure to work with, Jessica. We appreciate your business!!"
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Mike Carriker

November 7, 2023

5  out of  5
rating by Mike Carriker
"I want to give State Farm and my agent, Jason Gurley, a shout out. Twice in the last few years I’ve had to have car repaired. It’s been seamless both times. They really do take care of you. Very impressed my insurance company. I recommend them to everyone I talk to. Many thanks to Jason and the team."
We responded:
"Thank you, Mike for the kind words. It’s nice to hear when our hard work pays off. Thank you for putting your trust in us."
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Ayla Seigler

September 20, 2023

5  out of  5
rating by Ayla Seigler
"Always super kind and helpful. Willing to listen and help guide you thru any problems."
We responded:
"Thank you so much for your kind words, Ayla. We appreciate you and your support."
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Brenda Summers

May 31, 2023

5  out of  5
rating by Brenda Summers
"Great place for the monies"
We responded:
"Thank you Brenda. We are glad to bring you the value in insurance that you are looking for."